Below are some of the areas we offer support on:


Rent arrears, council tax arrears, utilities debts, ensuring you are receiving all benefits you’re entitled to and support in applying for local grants such as Crisis Grant and Community Care Grant.


Homelessness and risk of homelessness, signposting and advice guidance with accessing housing in Scotland and knowing your rights.


Connecting with Who Cares? Scotland’s services such as advocacy for children and young people, signing up as a member and volunteering.

Ways you can contact the Helpline

Call us

0330 107 7540

The Helpline is open 12 noon to 4pm Monday to Friday

Message us

We also work closely with our local advocates, so if you’re eligible to work with them, we will refer you on.

We may sometimes direct younger Care Experienced people to the Helpline if we currently don’t offer the support they’re looking for in their area. If you are under 26 and looking for help you should visit our Advocacy page by clicking the icon to the left to see if we have an advocate in your area.

If our helpline staff are unable to help you they will signpost you to another organisation/service/person who can.

Promotional Materials

Click to download printable PDF files of our Helpline poster and postcards.

Helpline stories