Below are some of the areas we offer support on:

Finances

Rent arrears, council tax arrears, utilities debts, ensuring you are receiving all benefits you’re entitled to and support in applying for local grants such as Crisis Grant and Community Care Grant.

Housing

Homelessness and risk of homelessness, signposting and advice guidance with accessing housing in Scotland and knowing your rights.

Connection

Connecting with Who Cares? Scotland’s services such as advocacy for children and young people, signing up as a member and volunteering.

Ways you can contact the Helpline

Call us

0330 107 7540

The Helpline is open 12 noon to 4pm Monday to Friday

Message us

We also work closely with our local advocates, so if you’re eligible to work with them, we will refer you on.

We may sometimes direct younger Care Experienced people to the Helpline if we currently don’t offer the support they’re looking for in their area. If you are under 26 and looking for help you should visit our Advocacy page by clicking the icon to the left to see if we have an advocate in your area.

If our helpline staff are unable to help you they will signpost you to another organisation/service/person who can.

Helpline videos

What is the Helpline?

Meet the Helpline Team - Claire

Meet the Helpline Team - Carolelynne

Meet the Helpline Team - Liz

Promotional Materials

Click to download printable PDF files of our Helpline poster and postcards.

Helpline stories

A Helpline That Offers Lifelong Advocacy

Our Helpline is a vital part of the lifelong advocacy we offer to Care Experienced people across Scotland.

Whether you’re still in care or left the system years ago, our team is on hand to help with a range of issues like finance, housing and education.

We believe that lifelong advocacy means being there for you if and when you need it no matter your age. When you call our Helpline, you’ll speak to a trained member of the team who understands the lifelong impact of care. They will listen to you without judgement and work with you to deal with any issues you may be facing.

Get in touch by emailing or calling to find out how we can support you now and into the future.