Who Cares? Scotland Charter of Rights

Charter of Rights

Empowerment and Participation
You have the right:

To information or a handbook about your placement in care
To receive a statement of rights and responsibilities when coming into care, written in a straightforward way
To information about Who Cares? Scotland
To a copy of the Who Cares? Scotland Charter of Rights
To support in being involved with Who Cares? Scotland
To be involved in all decisions affecting you
To have your opinions respected
To be involved in a written care plan
To regular contact with your social worker
To ask for a change of social worker or key worker at any time
To attend your reviews for the whole time
To have reviews held in a way that you understand
To have a say about and know who will attend reviews and have the minimum of people necessary present
To see reports for reviews and panels
To support in preparing your own report for reviews and panels
To take someone along to reviews and panels to support you
To receive a copy of review minutes
To support in appealing against review and panel decisions
To know what files exist about you
To access files, and support to understand them
To have your file kept up to date and accurate
To add your own views to your files
To have a say in who reads your file
To an easily understood complaints procedure and appeal process
To be able, and to have help to make complaints
To have complaints taken seriously and dealt with quickly, and if need be by someone independent
To be informed about the progress and outcome of a complaint
To access individual advice and advocacy